Karen’s Diner customer says staff called her a ‘filthy ranga’ and Sydney’s dad said they swore at him

A father has been left horrified after staff at a Karen’s Diner encouraged his young sons to tell their dad to ‘f***k off’ – while another young woman claims staff made her cry after mocking her hair color by calling her a ‘filthy’ color

Sydney dad Neil Cummins took his two sons London, eight, and Cruz, 10, to Karen’s Diner at World Square in the CBD for dinner on Sunday, September 18.

While the restaurant did not want to comment on the claims, customers should know that the staff will go out of their way to be as unprofessional as possible and live up to the motto: ‘Great Burgers and Rude Service’.

However, Mr Cummins said he was left shocked by the employees’ vulgar language, saying they openly swore in front of his young sons and encouraged the boys to give him the finger.

Neil Cummins, a Sydney father-of-two said he was shocked by the vulgar language used by staff and called on the diner to implement an age restriction

He told Daily Mail Australia he had booked the restaurant after his sons saw it on TikTok and hadn’t been prepared for how ‘full on’ the experience was.

‘I can take a little, but being called af***ing dickhead is taking it too far,’ he said.

The father-of-two said one of his sons was told to ‘f**k off’ halfway through his meal and later told to come and get their ‘f***ing dessert’.

Mr Cummins said he was called a ‘f***ing dickhead’, an ‘a**hole’ for not leaving a tip and a ‘bad parent’ for bringing his children to the diner in the first place.

He said his eight-year-old became ‘distressed’ after he was urged to put his finger up at his father, with the little boy finally asking the waiter to ‘stop doing that’.

In a video captured at their table, Mr. Cummins is told to ‘hurry the f**k up’ as he tries to order food and asked if he was struggling to read the menu.

He said he overheard a waiter asking a woman nearby if she thought she should eat the cake that was brought to her table for her birthday.

Mr Cummins said he was called a 'f***ing dickhead', an 'a**hole' for not leaving a tip and a 'bad parent' for bringing his children to the restaurant in the first place

Mr Cummins said he was called a ‘f***ing dickhead’, an ‘a**hole’ for not leaving a tip and a ‘bad parent’ for bringing his children to the restaurant in the first place

Mr Cummins said he had seen the warning on the diners website which says minors are not recommended to attend past 5pm on weekends before he booked.

‘Warning, rude language is used across our venues. We are not Disneyland. We strongly recommend minors not to attend past 6pm on weekdays and 5pm on weekends,’ the message reads.

However, the Sydney father explained that he had spotted kids in the same restaurant the night before so had assumed it would be ok.

Mr Cummins is now calling for the diner to implement an age restriction but says he has little hope for the restaurant’s future,

Another woman, said she had been ‘so excited’ to visit Karen’s Diner but that a waitress had ended up making her cry.

Another woman, who goes by the TikTok username @clanciitalks, said she had been 'so excited' to visit Karen's Diner but that a waitress had 'bullied' her until she cried

Another woman, who goes by the TikTok username @clanciitalks, said she had been ‘so excited’ to visit Karen’s Diner but that a waitress had ‘bullied’ her until she cried

‘I love roleplay, improv, acting, all of that stuff so I was so excited,’ she said on TikTok.

‘But it was really horrible, it was uncomfortable. They just literally bullied me. About my hair. They said some horrible things and they weren’t even creative about it.

She said the staff called her a ‘filthy ranga’ and told to get her ‘hair fixed’, adding she hadn’t been spoken to in that way since high school.

‘It was really triggering, I actually started crying when the waitress was talking to me like that and I asked her to stop, and she said no,’ she said.

She ended the video by saying she wouldn’t recommend anyone go to the diner unless they wanted to ‘pay to be bullied’.

Aussie viewers were split over whether staff members were taking their jokes too far.

‘Surely they should be able to tell the difference between someone playfully telling them to stop, and someone literally wanting them to stop,’ one said.

‘You should all know the risks before entering. If you’re too soft, don’t eat there,’ another man wrote.

‘Karen’s Diner needs to end, the whole thing is a mess. They break their own rules and boundaries and then act surprised when people are upset,’ another wrote.

Pictured is a promotional image for Karen's Diner

Pictured is a promotional image for Karen’s Diner

The restaurant has been thrust into the spotlight after a video of an irate customer yelling at staff made the rounds on TikTok.

The fed-up customer exploded at a waiter at the entrance of a Brisbane diner after an employee allegedly made fun of his receding hairline.

Bec Hardgrave, a Queensland health coach, uploaded the video to TikTok over the weekend with the caption: ‘Get this, they told this guy that he had a receding hairline and this is what he did’.

‘What’s the one thing your f**king sign says? No body shaming!’ the man is heard yelling while pointing to the house rules at the entrance.

A fed-up customer has exploded at staff at a Brisbane diner after an employee allegedly made fun of his receding hairline

A fed-up customer has exploded at staff at a Brisbane diner after an employee allegedly made fun of his receding hairline

Bec Hardgrave, a Queensland health coach, filmed the outburst at Karen's Diner - a popular restaurant chain where staff pride themselves on their 'rude service'

Bec Hardgrave, a Queensland health coach, filmed the outburst at Karen’s Diner – a popular restaurant chain where staff pride themselves on their ‘rude service’

The diner’s house rules state jokes can’t be racist, sexist or homophobic with ableist comments or slurs also prohibited. It also advises body shaming and sexual harassment will not be tolerated.

Ms Hardgrave said while she was at the restaurant, the staff threw cups at her table and told one of her friends she needed to ‘brush her hair’.

“Me and my friends went to Karen’s Diner, and safe to say I probably won’t come back,” she told her followers.

I know they’re paid to be mean to you, but it was a little too hectic. They were making offensive comments about people’s appearances.

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